Help & Support
ReferLift is a hotel guest request app and a call waiter button for restaurants. Guests tap a QR code. Staff get an instant alert. Guests just scan with their phone camera.
ReferLift is operated by LAX CURBSIDE LIMO, LLC. Reach us at support@referlift.com.
Common topics
Login and session help
Use the email associated with your ReferLift account. If sign-in fails, confirm caps lock is off and retry. If you see session expired, sign in again. Never share passwords or paste tokens into email.
Guest requests and QR codes
Guests scan a room or table QR code and send a request. Staff see the room or table and respond. Referral links for local services are a secondary tool and can be shared as QR codes or NFC tag URLs. Invalid codes show a clear error and never grant access to another organization’s data.
Commission status explained
Pending — Service Provider has not recorded payment. Marked paid — Service Provider says payment was sent. Confirmed received — Partner confirmed receipt. Disputed — Partner reported a payment problem. ReferLift displays the shared status; customer payments stay with the Service Provider.
How payments work
Customers book and pay the Service Provider directly. ReferLift tracks the referral and Partner commission. Contact support if a commission status looks incorrect; history is not editable in the app.
Privacy and account deletion
Read the Privacy Policy for data categories and rights. To request deletion, email support@referlift.com or use the Account Deletion page. Provide the email on your account and Partner or business name. Deletion is manual after verification.
7671 El Chaco Dr, Unit B, Buena Park, CA 90620