Guide

Guest request system for restaurants and hotels

One product. A table code for restaurants. A room code for hotels.

Updated Oct 2026.

A guest request system for restaurants and hotels lets a guest scan a code at the table or the room to order, pay, or request service. Staff get that request with the table or room attached. Restaurants pay $79 per location. Hotels pay $49 per property. No app for guests.

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How does the guest request system work in both places?

  1. 1

    Pick the plan for the building

    A restaurant location is $79 per month. A hotel property is $49 per month. An inn with a dining room can use both. The first 15 days are free, and a card is required.

  2. 2

    Give each table or room its own code

    Print the sign or write an NFC tag. The code is already that table or that room, so the guest does not type a number.

  3. 3

    Guests scan in the phone browser

    Restaurants: order and pay, or ask for water, a server, napkins, or the bill. Hotels: towels, housekeeping, maintenance, a wake-up call, or late checkout.

  4. 4

    Staff answer from one inbox

    The inbox names the table or the room. Staff mark the request On it, then Done. The guest page is in English and Spanish.

How do the restaurant and hotel plans differ?

ReferLiftHotel plan
PlaceA table in the dining room.A room in the property.
Guest actionOrder, pay, or request service.Request towels, housekeeping, or the desk.
Price$79 per location per month.$49 per property per month.
Card charge on the requestOrders pay on the restaurant's Stripe account.Room requests are not a card charge.

What is different about pay?

Restaurant orders are paid on the restaurant's own Stripe account, plus 0.5% of food and tax. Hotel room requests are not a card charge. Neither plan is a POS or a property-management system, and neither plan asks the guest to install an app.

Related

Questions

Common questions

What is a guest request system for restaurants and hotels?
Guests scan a code at the table or room to order, pay, or request service. Staff see the request with that table or room attached. No app for guests.
Can one owner use both?
Yes. The restaurant location and the hotel property are two plans on one product.
How much is each plan?
Restaurants are $79 per location per month, plus 0.5% of food and tax on paid orders. Hotels are $49 per property per month. Both include a 15-day free trial. A card is required.
Do hotel guests pay on the request page?
No. A room request is not a card charge. Restaurant ordering and pay is the restaurant plan.
Do guests need an app?
No. The phone browser is the guest experience, in English or Spanish.
Is this a POS or a PMS?
No. It does not replace the register or the property-management system.

Use one guest request system for the table and the room.

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