Use cases

Guest request use cases for hotels and restaurants

Updated October 4, 2026.

ReferLift is one product with two plans. Hotels use a room QR code for towels and housekeeping. Restaurants use a table QR code for a refill, a server, or the check. Guests do not install an app.

On this site

Questions

Common questions

Do hotel and restaurant requests use the same price?
No. Hotels are $49 per property per month. Restaurants are $39 per location per month. The first 15 days are free, and a card is required.
Can an inn with a dining room use both?
Yes. The hotel property and the restaurant location are two plans on one product.
Where do I start if I am still choosing a category?
Read the guest request management system guide, then the dated best-of lists.