Use case

Cafe table service from a QR code

A refill or the check, without a wave at the counter.

A cafe with a counter and a handful of tables still loses time to small asks. Someone needs water, a refill, napkins, or the check, and the person on the espresso machine does not see the hand in the air. A table QR code sends that request with the table attached.

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How cafe table QR service works

  1. 1

    Code the tables, not the whole cafe

    Print a small sign per table. The alert should say which table, or the counter still has to go looking.

  2. 2

    Guests request service in the browser

    Water, a server, napkins, or the bill. No app. The bill request does not take payment, and the server request does not place a phone call.

  3. 3

    The counter sees the table

    The shared inbox shows the request. Staff mark it resolved when the refill or the check has gone out.

Service requests, not a second menu

ReferLift does not list your drinks, take a mobile order, or charge a card. If the cafe wants guests to order and pay from the phone, that is a point-of-sale QR, and the Toast comparison explains that difference. ReferLift is the call waiter button for the tables you already serve in person.

The plan is $39 per location per month after 15 days free. A card is required. It is the same restaurant plan as a full dining room, described on the restaurants page. A busy cafe does not pay per table.

Keep the counter human

People will still walk up. The QR sign does not close the counter. It catches the table that needs a refill while you are pulling a shot. Faster service here means fewer crossings of the room for a question you could have read. It is not a promise about review scores.

Related

Questions

Common questions

Can guests order coffee from the QR code?
No. They can ask for water, a staff member, napkins, or the bill. ReferLift does not take food or drink orders and does not collect payment.
What does cafe table service QR cost?
$39 per location per month after a 15-day free trial. A card is required to start. Cancel anytime.
Do guests need an app?
No. The table QR code opens a page in the phone browser.
Is this only for full-service restaurants?
No. Cafes and small dining rooms use the same location plan. Full-service notes are on the call waiter page.

Let the table ask for a refill without leaving the seat.

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