Best hotel guest request software for small hotels, 2026

ReferLift

ReferLift is a hotel guest request app. Guests tap a QR code or NFC tag. Staff get the room and the request. Self-serve setup, no app for guests: you create the rooms and print the signs. ReferLift has not published a measured setup time. The hotel price is $49 per property per month, not per room, after 15 days free. A card is required. Restaurants on the same product are $39 per location. ReferLift does not process guest payments, and it does not check guests in.

Pick it when you want that flat price and you also have a dining room. Do not pick it for the lowest sticker, for more than English and Spanish, or for a housekeeping operating system.

• ReferLift pricing

Hotel+

Hotel+ publishes one plan: 30 days free, no card, then $19 per month or $149 per year. Guests scan a QR code. The page opens in the browser with no app and no guest account. Hotel+ says it does not connect to a PMS, has no staff app, and does not take online payment. Orders are messages with a room number. The homepage lists thirteen language names and says translation covers more than ten languages.

This is the closest published-price comparison. ReferLift costs more, requires a card, and lists English and Spanish rather than that language set. Hotel+ does not, on the page we checked, describe a restaurant call-waiter plan.

• Hotel+ homepage

Nivasik

Nivasik's guest-request page lists a Requests plan at ₹2,999 per property per month for up to 40 rooms or beds, and a Front desk plan at ₹4,999 for up to 80. It says the trial is 45 days, no card. Guests scan a QR sticker with no app and no login. Staff get tickets with acknowledge and resolve targets, and missed targets escalate. The full-screen alert is an Android app for staff. The guest does not need it.

The same page publishes one pilot: one small property, 12–30 May 2026, 45 requests, 29 resolved, median 32 minutes, with 16 unresolved requests left out of that median. That is Nivasik's figure, not ReferLift's. The room cap is the number to multiply before you compare it with a flat $49.

• Nivasik guest requests

Vistiqo

Vistiqo's pricing page lists Starter at €23 per month for one published property, Pro at €48 for up to five, and Agency at €124 for up to 25. Starter includes branded QR access with no install, quick guest requests, a house guide, WhatsApp concierge, and maintenance reports. The same list also says "premium mobile guest app (English-first)."

Read that as a guest guide plus requests, not a request-only inbox. ReferLift does not include the guide, the gallery, or WhatsApp.

• Vistiqo pricing

Guestivo

Guestivo's homepage describes a browser guest portal: room service, requests, an AI concierge, live chat, and payments. It says guests do not install an app, and that it sits beside a PMS, with Apaleo as the reference integration. The homepage pricing block describes Start as read-only and Pro as the tier that turns on guest transactions. The fetch of that page did not show a fixed monthly total.

A separate Guestivo page for Apaleo users does print a price: from €4 per room per month on top of an Apaleo subscription, about €240 a month for 60 rooms in their example, and an optional Pro tier at 5% of guest spend. Use that page for the number, and do not treat €4 as a property fee.

• Guestivo homepage
• Guestivo for Apaleo users

Sweeply Guest Connect

Sweeply's pricing page describes Guest Connect as a module: a digital guest page, opt-in housekeeping, and service and maintenance requests. Price is per sellable room, per module, with a quote. The page does not print a dollar or euro amount. Public spaces are not charged. Their FAQ says a supported PMS can sync, and that Sweeply can also run standalone.

Sweeply's help center says guests open Guest Connect from a link, a QR code, or SMS, with no installation, then authorize with room number, last name, and check-in date. That is a different guest step from a code that already is the room. ReferLift does not run housekeeping task lists.

• Sweeply pricing
• Guest Connect overview

VeloxGuest

VeloxGuest's homepage says guests scan a QR code and submit requests in the browser, with no app download. Its FAQ says pricing is a monthly subscription by hotel size, Small through Custom, sent as a quote. The feature list includes a staff app for iOS and Android. No dollar amount was printed on the pages checked.

This list does not repeat VeloxGuest's review quotes or hotel-count claims. The product facts above are the ones a buyer can check on the page.

• VeloxGuest homepage

Apgile

Apgile's homepage says guests scan a QR code or tap an NFC tag, with no app, and that requests can be placed for a room, a pool, or a restaurant. Its help page says pricing is a proposal based on properties, rooms, access points, teams, routing, branding, NFC tags, and training. No monthly number was printed there.

Consider it when the building is more than guest rooms and you are ready to scope a proposal. ReferLift's price is public because the scope is narrower.

• Apgile homepage
• Apgile help and pricing

Canary

Canary's pricing page is headed "Get Custom Pricing." It does not print a monthly fee. Core includes mobile check-in, guest messaging, and a digital compendium. Higher bundles add AI replies, upsells, tipping, and checkout. The page says unlimited users are included, and it states a reach of over 20,000 hoteliers. That reach figure is Canary's.

Canary is on this list because it is a guest-management suite, not a request-only inbox. If you want check-in and messaging, ask Canary for pricing. ReferLift will not do that job. Details are on the Canary comparison.

• Canary pricing

Which to pick

Pick Hotel+ if the $19 price, the 30-day trial without a card, and the long language list are the decision. Pick Nivasik if you want a ticket, a clock, and escalation, and the room cap fits. Pick Vistiqo if you want the house guide and WhatsApp at a published property price. Pick Guestivo if you are already on Apaleo and the per-room maths works. Pick Sweeply if requests must land in a housekeeping operation. Pick Apgile or VeloxGuest if you will wait for a proposal. Pick Canary if the suite is the purchase.

Pick ReferLift if you want $49 for the property with no room multiplier, English and Spanish, no guest app, and a separate $39 restaurant plan. A 24-room hotel on ReferLift is still $49 a month, not 24 times a per-room fee. A 24-room hotel on Guestivo's published Apaleo example would be 24 times €4, on top of Apaleo. Run your own room count against each model.

Where ReferLift is not the right choice

ReferLift is not the right choice if you need the lowest published price, a no-card trial, more than two guest languages, online payment, check-in, or a system that assigns housekeeping boards. Hotel+ wins the published hotel price. Nivasik documents escalation. Canary and Sweeply are built for a wider operation. Say that in the trial, not after you have printed the signs.